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Monday
23Mar2009

Differentiate Yourself by Identifying Your Unique Selling Proposition (USP)

Ann Sieg's free new ebook, Attraction Marketer's Manifesto, has a lot of people thinking about ways they can differentiate themselves. You've heard the saying "Differentiate or Die". In today's highly competitive world, whether it be offline or online, you have to be unique and fill a specific niche to be successful.

What is it that makes you unique and valuable? The best way to answer that question is to identify your USP, or Unique Selling Proposition.

What is a USP?

Your USP is a sentence or phrase that explains what sets you apart and makes you special. It is the soul of your business, and is what distinguishes you from your competitors. It is the answer you give when a potential client asks "Why should I buy from you?"

What are the benefits of developing a powerful Unique Selling Proposition?

  • It gives your prospects a reason to do business with you rather than your competitors.
  • It can help make your marketing much more effective
  • It gives you the focus you need to dominate a market niche.

How do you develop a Unique Selling Proposition?

When developing your USP, put yourself in your prospects’ position. What is important to your potential customer and what would be a compelling reason for them to buy from you instead of your competition?

To help you do this, get a paper and pencil and answer these questions:

  1. What benefits does your product or service offer? (keep in mind that benefits are all about how the product adds value for customers. This is different than features which describe the product. For instance, a money-back guarantee is a feature, and the corresponding benefit is that the customer doesn't take on any financial risk when buying your product).
  2. How does your product or service help solve your target market's problem?
  3. How do your benefits outweigh what the competition offers? Which benefits are the most difficult for your competitors to imitate?
  4. Which benefits are the most important to your customers. These are the ones you should focus on in your USP.
  5. What are the greatest challenges your target market is experiencing and which of their needs are unfulfilled? What voids or typical complaints do clients have about businesses in your industry or service area? List as many as you can, aiming for a minimum of 10.
  6. What would be a client’s perfect product or service in your industry?
  7. Write a draft paragraph describing your USP, including the the client’s problem you are solving, your unique solution and the benefit the client will receive.
  8. Look at two or three of your competitors. Write a sentence that describes their USP, i.e. their unique offering. How does it differ from yours?
  9. Ask some of your clients what they like best about your business solutions? What words do they use to describe the benefits they achieve from your business?
  10. Think outside the box and look at other industries. Are there innovations in other industries that you could apply to your business?
  11. Now rewrite your USP. Make sure you use clear, powerful language. Make each word count. Write this in paragraph form and also in a shorter one sentence version that can be easily repeated.
  12. Once you have developed your USP and are happy with it, incorporate it in all your marketing material, both offline and online.

Keep in mind that you can’t be all things to all people. In fact, you don't want to. The best thing is find a niche or a segment of the market that you can thrive in because of the unique benefits you offer. Remember, focus is power!

What does a good USP look like?

The ultimate goal of your USP is to have people say... "Oh yeah, I've heard of you. You're the one who..." - And then respond by requesting more information or making a purchase.

A good USP should be:

  • Only one sentence (although you can get away with two).
  • Clearly written so that it is easily understood
  • Focused on benefits that are unique to your company or product.

     

Here are some examples of powerful USP's:

"When it absolutely, positively has to be there overnight"  (Federal Express)

"Fresh, hot pizza delivered in 30 minutes or it's free" (Dominos Pizza)

"The nightime, coughing, achy, sniffling, stuffy head, fever, so you can rest medecine" (Nyquil)

 

Identifying your USP is part of the essential foundation for your business success, and a critical part of your niche marketing strategy. Get my free report "Ten Steps to Finding and Attracting Your Ideal Niche". 

 

Reader Comments (10)

Hey Cindy,
Great article. Our conversation last night gave me a ton of ideas for my own USP, and the steps here will help to hone those ideas into something that could hopefully add value to this awesome industry.

Thanks again, and keep up the great work.
Mark

March 24, 2009 | Unregistered CommenterMark Kisciras

Hi Cindy,
Such great information on defining a USP. While it can be tough to do, I think the rewards will be well worth it. Thanks so much for sharing this post. It is very informative!
Thanks
Cheryl

March 24, 2009 | Unregistered Commentercheryl lydston

Excellent value Cindy! I love getting a sequential To Do List. Thank you!

March 25, 2009 | Unregistered CommenterIrene Kirkman

I love the list too. so much easier to focus.
Thanks,
claire

March 25, 2009 | Unregistered CommenterClaire Covingotn

Hi Cindy,

I like how you made it into a list. Sometimes to think out of the box you have to have some boxes to begin with! Makes it much easier to start. I was struggling with my own USP but your guide laid out the steps for me to follow. Thanks.

Cheers! C Doug Mah

March 25, 2009 | Unregistered CommenterC Doug Mah

Cindy,

Great Post! Your article is fill with so much value. Cindy, thanks for sharing.

Donna Wells

March 26, 2009 | Unregistered CommenterDonna Wells

Cindy,

This is such a great article to use when developing your own USP. Everything is listed in such a unique sequential way that it is almost a USP on its own. This is a very valuable training tool and I will use this article when helping my own clients develop their USP. Gret resource and great post as I've come to expect from you.

March 29, 2009 | Unregistered CommenterAnita Kulik

Great post, Cindy. In the Attraction Marketer's Manifesto Ann Sieg talks at length about differentiating yourself from the competition. And crafting your USP is definitely the first place to start to help you decide how best to do that.

--Kathy Hargis

March 29, 2009 | Unregistered CommenterKathy Hargis

Cindy,
You've provided questions that really make you think, and you ask them in slightly different ways that helps with the thought process of USPs. Your article was very helpful in helping me come up with a unique statement.
Thanks,
Becky Joubert

May 6, 2009 | Unregistered CommenterBecky Joubert

Many thanks everyone for taking the time to read this article and to leave your feedback. You are all much appreciated. USP is such a fun subject. What is better than identifying what makes you special and wonderful? Thanks!

June 6, 2009 | Registered CommenterCindy Schulson

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